Freestate Self Storage - Laurel - 9515 Lynn Buff Court

Cheapest outdoor 10x5 unit I could find around the Laurel area. I had the unit for 4 months and I appreciate Richard’s help from the time I rented the unit through closing the unit. The staff is very nice; always smiling and helpful. I decided to get a secondary unit for my household things because of the great staff. The website portal is convenient to use and makes it easy to prepay my unit every 6 months.

I recently had the pleasure of using Freestate Self Storage, and I must say, the experience was nothing short of extraordinary. From the moment I contacted them, I was impressed by their professionalism, friendliness, and the overall quality of their service. Here's why I am giving them a glowing five-star review: Firstly, the location is incredibly convenient and easy to find. Situated in a prime area, it offers ample parking space which made the whole process of moving my belongings a breeze. The facility is well-maintained, clean, and very secure, giving me peace of mind knowing that my possessions are in good hands. The staff at Freestate Self Storage are truly exceptional. From the initial inquiry to the final move-in, they were incredibly helpful and accommodating. Their customer service is top-notch; they took the time to explain all the available options and helped me select the best unit for my needs. They were patient, answered all my questions, and even provided some useful tips on packing and storing items efficiently. The storage units themselves are impressive. They offer a wide range of sizes to cater to different storage needs, all of which are clean, dry, and well-ventilated. The climate-controlled units are particularly noteworthy as they ensure that sensitive items are protected from extreme temperatures and humidity. The security measures in place are excellent; with 24/7 surveillance cameras, secure access controls, and well-lit premises, I felt confident that my belongings were safe. One of the standout features of Freestate Self Storage is the ease of access to the units. The wide driveways and spacious loading/unloading areas made it very convenient to move my items in and out of the unit. Additionally, they provide dollies and carts to assist with the process, which was a huge help. The pricing is very competitive and transparent. Freestate Self Storage offers great value for money, with no hidden fees or unexpected charges. They also have flexible rental terms, which was perfect for my temporary storage needs. The online payment system is user-friendly, making it easy to manage my account and payments. In addition to the excellent facilities and services, the overall atmosphere at Freestate Self Storage is welcoming and customer-centric. The attention to detail and commitment to providing a positive experience is evident in every aspect of their operation. They truly go above and beyond to ensure customer satisfaction. Overall, my experience with Freestate Self Storage has been outstanding. Their combination of excellent customer service, high-quality facilities, and competitive pricing makes them a leader in the storage industry. I highly recommend Freestate Self Storage to anyone in need of reliable and secure storage solutions. Five stars all the way!

Very friendly attention and fast to help you get the storage you are looking for.

I've been with Freestate a few years after they opened, it's at least 15 years. They have been excellent, great customer service and a clean property. Every manager has been a pleasure to work with. The longest and one of the best was Donna. Now Richard is the manager, he continues their streak of having great managers. I hope Richard is on board for a while too. I lived closer, but moved and there are facilities closer to my house, but I rather stay with them.

Rob Nicholas and Richard were the best in helping me get my storage spot. All 3 were courteous, pleasant available and very helpful. Great job guys.