Extra Space Storage - 1278 - Lancaster - 23rd St W

Had a great experience renting my first storage locker. Tanisha was super friendly and very helpful in answering any questions I had. She also told me about the app to make access easier. Thank you Tanisha for making this an easy process!

Organized, clean, Great Price and Fabulous Service along with a clean Bathroom!!!! Tanisha is rock solid as a Manager and all the interactions I have had with her define what Great Friendly Customer Service is all about! Thanks for such a wonderful Experience!!! David

First off, I just wanted to say Miss Tanisha has been my Guardian Angel these last 4 months! She is an amazing person that has been gracious enough to waive auction fees for me since losing my job and my car. Meaning I can barely pay rent let alone a storage unit. Besides this amazing employee I absolutely LOVE this particular storage place. Not only are the facilities crystal clean, getting in and out is always easy. The actual spaces inside were cleaner than dishes washed in bleach! I love feeling like all my important things I have there are staying clean, safe, and secure. I use the temperature controlled units and they are amazing. There's never any weird smells and another cool thing-the lights are motion sensored and there's even a RADIO that comes on that is always playing good tunes for you as you're doing your thing! By far the BEST storage facility I've ever used. Not only based on the property and facility standards but based on the employee that I am so thankful I've gotten the chance to deal with, to deal with me! Anywhere I go, in any state thanks to Miss Tanisha, if there is an extra space storage there, I guarantee I will only give my business to this company! Much Love Extra Space. Thank you for being more than just a business to me! :)

Tonisha at Extra Space Storage was absolutely amazing! She went above and beyond to help me get a better rate on my storage unit and was so kind, patient, and helpful throughout the entire process. She was also incredibly easy to stay in contact with, which made everything feel smooth and stress-free. It’s rare to find customer service like this anymore. Huge thank you to Tonisha — I highly recommend this location because of her!

We had the pleasure of meeting Tanisha at Extra Space Storage yesterday as we were looking to rent a storage space. She was by far one of the best customer service experiences we have had. We did not have much time but she made sure to do everything possible to help us in renting a space. We feel so comfortable and safe knowing our belongings will be secured and protected. Tanisha deserves extra recognition for her friendliness, knowledge and professionalism. Thank you for your help!!!!!!!